Privacy Policy

Who We Are Our website address is: https://evolveaudiovisual.com.au. We are Evolve Audio Visual, a dry-hire and event production business based in Bellingen, NSW.

What Personal Data We Collect and Why

Quote Requests & Orders When you request a quote or place an order on our website, we collect the information you provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Event details (dates and locations)

We use this information solely to:

  • Provide accurate quotes for your event.
  • Process your rental orders and manage equipment returns.
  • Communicate with you regarding your booking.

Cookies If you visit our login page or add items to your quote cart, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We also use cookies to keep track of the items in your cart while you browse the site.

Who We Share Your Data With We do not sell or trade your data. Your information is shared only with third-party services necessary to run our business, such as:

  • Payment Processors: If you pay online, your payment details are processed securely by our payment provider (e.g., Stripe/PayPal) and are not stored on our servers.
  • Google Analytics: We may use anonymous tracking to see how many people visit our site, but this does not identify you personally.

How Long We Retain Your Data For users that request a quote or make a booking, we store the personal information provided in our order database for record-keeping, tax purposes, and to assist with future bookings. You can request to receive an exported file of the personal data we hold about you, or request that we erase any personal data (excluding data we are obliged to keep for administrative, legal, or security purposes).

Contact Us If you have privacy-specific concerns, you can contact us at:

  • Phone: 0401 963 382
  • Email: dan@evolveaudiovisual.com.au